We'd love to hear your feedback, as we are committed to maintaining and improving our service to you.
I would like to pass on my sincere thanks for all you do for my dad, Fred. He is so frail, vulnerable and has just recently lost his memory. You have shown remarkable care to dad with your patience and professionalism, but at the same time shown love and compassion, this has been very much appreciated by mum, David and myself.
Ann Lake - 2021
Michelle and the staff went to great lengths above and beyond when caring for my sister, suffering from dementia and not the easiest of clients and not the easiest of times.
I had/have complete trust in Oak Cottage in times when we weren’t able to visit.
I would happily place my sister once again in their care without hesitation, they show utmost patience, care, kindness and respect.
I cannot thank Michelle and team enough.
Alison Slingsby - 2021
I think you all do an amazing job taking care of not just my mum but all the residents. I know them all well like one big family and you all enable that atmosphere to develop through your love and dedication. I don’t feel it’s a care home but more like home, not just for my mum, but also for me when ever I come there. Most importantly I always know when I leave mum each time that she is safe and thoroughly cared for. You are all an inspiration.
Roger Banks - 2012
I cannot speak highly enough of the care my father has received at Oak Cottage. The team go all out to make sure their cherished residents are provided with care and affection.
Eve Pengelly - 2014
My mother was very happy at Oak Cottage and we are enormously grateful to all the staff for the care and devotion shown to her.
Sue Parsons - 2011
My mother has lived at Oak Cottage since 2005. When I visit she is bright and cheerful and seems content. She is very well cared for and, at 93 years of age, remains in good health. I believe the staff at Oak Cottage treat my mother and the other residents with great kindness and consideration.